Terms & Conditions

Terms & Conditions

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Terms and Conditions of Service
Last updated: 22nd April 2025

1. Introduction

These Terms and Conditions (“Terms”) govern the services provided by Nuthatch Bookkeeping Ltd (“we”, “us”, or “our”) to you as our client (“you”, “your”). By engaging our services, you agree to these Terms in full.

If you have any questions, please contact us at
📧 hello@nuthatchbookkeeping.co.uk

 

2. Our Services

We provide bookkeeping and financial administration services, which may include (but are not limited to):

  • Bookkeeping and data entry
  • Bank reconciliation
  • Invoicing and expense processing
  • VAT preparation and submission (if agreed)
  • Liaison with accountants and HMRC on your behalf (if agreed)

We always aim to deliver accurate, timely work and uphold high professional standards.

 

3. Client Responsibilities

To enable us to perform our services efficiently, you agree to:

  • Provide complete, accurate, and timely information as requested
  • Respond promptly to any queries
  • Inform us of any changes in your business that may affect our services
  • Keep your own backups of original documents (e.g. receipts, bank statements)

Failure to provide the necessary information in good time may affect our ability to deliver services or meet deadlines.

 

4. Liability Disclaimer

We will always work with reasonable care and skill. However:

We are not liable for any loss, damage, or costs incurred as a result of inaccurate, incomplete, or late information provided by you, or due to circumstances beyond our reasonable control.

While we take great care to ensure accuracy, we are not liable for:

  • Any errors or omissions that arise from incorrect or incomplete information provided by you
  • Any consequential loss, including loss of profits, revenue, business opportunity, or reputation
  • Any delay or failure in services due to force majeure (e.g. internet outages, illness, or system failures)

You remain ultimately responsible for your business’s financial compliance and for reviewing any outputs or submissions we produce on your behalf (e.g. VAT returns).

We strongly recommend reviewing final submissions and seeking formal tax advice or legal counsel where appropriate.

 

5. Fees and Payment

Our fees will be agreed in advance and set out in writing. We may charge:

  • A fixed monthly fee
  • An hourly rate
  • A one-off project fee

Payment terms are 14 days from the date of invoice unless otherwise agreed. Late payment may result in suspension of services and/or interest charged at 4% above the Bank of England base rate.

 

6. Confidentiality

We treat all information you provide as confidential and will not disclose it to third parties without your consent, except where required by law or regulatory obligation.

 

7. Termination

Either party may terminate our agreement by providing one month’s written notice.

We may terminate services immediately if:

  • Payment terms are repeatedly breached
  • You fail to cooperate or provide required information
  • We reasonably believe continued work would pose legal or ethical concerns

Upon termination, any outstanding fees become immediately due. We may retain copies of work carried out for our records.

 

8. Data Protection

We comply with data protection laws and handle your data in line with our Privacy Policy. You are responsible for ensuring any data you provide has been collected lawfully.

 

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

10. Updates to These Terms

We may amend these Terms from time to time. The latest version will always be available on our website or upon request. Continued use of our services constitutes your acceptance of any updates.